Personal Health Information Privacy Policy
Canadian Mental Health Association, Lambton County Branch (CMHA) has always taken the privacy of our clients very seriously. In our commitment to providing the best support possible and to continue to respect and protect your personal health information the CMHA Privacy Policy has been revised. Our policy reflects the new Personal Health Information Protection Act (PHIPA) which controls the way personal health information may be collected, used and disclosed.
CMHA clients have the right to:
- understand the purposes for the collection, use and disclosure of personal health information;
- refuse or give consent to the collection, use or disclosure of personal health information, except in circumstances specified in PHIPA;
- withdraw consent by providing notice to CMHA;
- request access to and correction of their personal health information;
- complain to CMHA or the Information & Privacy Commission about any breach of PHIPA.
Gathering, using and disclosing personal health information:
Unless we are informed otherwise, we will assume that we have the client’s consent to:
- collect and use personal health information for the purpose of client care, administration, teaching, research, statistics and complying with legal requirements;
- disclose information to health care providers within the client’s “Circle of Care” who need to the information to provide care to the client. The client’s “Circle of Care” includes those health care professionals, pharmacies, laboratories, ambulance service, nursing homes, Community Care Access Centres and home service providers who provide the client with healthcare services;
- use a client’s name and address to contact a client for fundraising purposes. A client is entitled to ask not to be contacted for Fundraising.
In some circumstances we are required or permitted to gather, use or disclosure your personal health information without your consent.
If you would like to withdraw your consent or restrict the way that we gather, use, or share your personal health information, please talk to your program worker.
CMHA, Lambton Branch’s Privacy Officer:
Robin Shepherd
519-337-5411 ext. 224
Please contact Robin:
- for more information about our policies or the Personal Health Information Protection Act,
- to request access to your personal health information, or
- to make a complaint regarding your privacy.
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